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SALON PROFESSIONAL
FAQS.
General
Setting up FAQs
Our extensions are made from premium human hair; however, we do not recommend colouring or chemically altering them. Any colouring, toning, or use of pigmented products (including purple shampoo) is undertaken entirely at your own risk. We accept no liability for damage, dryness, tonal changes, or reduced longevity resulting from chemical processing.
Olaplex and similar high-protein treatments must not be used on our hair extensions. As extensions are not connected to the scalp, they do not receive natural oils or nourishment. Protein-heavy products can cause irreversible dryness and breakage. Damage caused by protein treatments is not covered under any guarantee.
FREQUENTLY ASKED QUESTIONS
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